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Frequently asked questions

Everything you need to know about Parkly airport parking in Zaventem. Another question? Get in touch.

How does it work?

Book online in 2 minutes, drop off your car at our car park on your departure day and hand your keys to our team (mandatory): they keep them for your entire stay. Our free shuttle then takes you to the Brussels Airport terminal within minutes. On your return, one call and your car is ready.

Is the shuttle really free and available 24/7?

Yes. The round-trip shuttle to the terminal is free for up to 3 people, then €10 per extra person from the 4th. It runs 24/7, roughly every 15 minutes.

How long is the ride to the airport?

The car park is just 7 minutes from Brussels Airport (Zaventem). Allow a few minutes of shuttle time between dropping off your car and the terminal.

Can I cancel my booking?

Yes, cancellation is free and flexible. Since payment is made on site, you take no risk by booking ahead.

How does payment work?

Payment is made on site, when you drop off or pick up your vehicle. No online prepayment is required, and the price shown at booking is the final price.

Are the spaces covered or outdoor?

We offer indoor (covered) and outdoor spaces, all on a fenced, lit and monitored site.

Is the car park monitored?

Yes. The site is fenced, lit and under video surveillance to keep your vehicle safe for the whole duration of your trip.

Which vehicles do you accept?

We welcome saloons, estates, SUVs and MPVs at the standard rate. Large vehicles (4×4, utility vehicles, vans, pick-ups) are accepted at double the rate (price ×2).

Can I leave luggage or belongings in the car?

Yes, you can leave your belongings in your locked vehicle. We do recommend not leaving valuables in plain sight.

What happens if my flight is delayed or brought forward?

No problem: call us on your return and the shuttle adapts to your actual schedule, day or night. Each day of delay beyond your booked return date is charged €10. If you come back early, let us know at least 24 hours in advance, otherwise a €75 fee applies.

Ready to book your spot?

Book your spot now — pay on site, flexible cancellation.

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